FAQ
FAQ
Frequency Asked Question
Our products are legal to purchase for research use only and comply with U.S. federal guidelines. However, it is the buyer’s responsibility to ensure compliance with local and state regulations.
Prime Peptides is a USA-based company that provides priority shipping to the United States and Canada. Orders are shipped via UPS 2-Day Air, with daily dispatches at 2 PM PDT. Customers receive a confirmation upon shipment, and a 30-day product guarantee is offered.
European Union
While specific details for European Union countries are not explicitly stated on the website, Prime Peptides does offer international shipping. However, delivery times may vary depending on customs procedures and local carriers. It’s advisable to ensure accurate shipping information and contact customer support if any delays occur.
Yes. All of our products undergo independent third-party testing to ensure purity, consistency, and quality. We provide Certificates of Analysis (COAs) for full transparency.
Yes! We want you to be completely satisfied with your order. Refunds or exchanges are available for products that are unused and unopened within the return window. Simply contact our customer support team with your order number and reason for the return, and we’ll guide you through the process.
